Shipping and Returns

Shipping Policy:

At Lumiere, we strive to provide you with the best online shopping experience possible. This includes fast and reliable shipping, as well as clear and concise shipping policies. We offer free shipping all across India.

Shipping Timeframe:

All orders will be shipped within 1-3 business days after order has been placed. Please note that this does not include national holidays. Your order will arrive within 7-10 business days depending on your location.

Shipping Methods:

We use a variety of shipping carriers to ensure that your order arrives to you as quickly and safely as possible. The shipping method used will depend on the size, weight, and destination of your order. Once your order has been shipped you will receive a mail regarding tracking details and the estimated time of delivery.

Shipping Rates:

We offer free shipping all across India on every order.

No Returns or Exchanges:

Please note that all sales are final. We do not accept returns or exchanges on any items purchased from our website. If you have any questions or concerns about your order, please feel free to contact us.

Damaged or Lost Items:

In the unlikely event that your order arrives damaged or is lost in transit, please contact us within 24 hours of receiving the order. We will work with you to resolve the issue as quickly and efficiently as possible.

Exceptions:

Any item you purchase is one of a kind. Majority of our products are handmade by our very own skilled artisans who make every effort to create only the most attractive pieces. Minor variations in size or color is what makes each piece stunning and captivating. Such microscopic differences which are not visible after the installation of products will not be entertained.

International Shipping:

At this time, we only offer shipping within India. We apologize for any inconvenience this may cause.